Depending on how the health plan is funded will determine how the claims are processed.

For Monthly Billing

With A Pay Direct Card:

  • Pharmacy and dental claims are paid immediately with the card as long as they are still within the employee limits.
  • For other practitioners, the employee submits the receipt along with a claims form. DHC issues a cheque to the employee to reimburse him or her for the claims submitted.
  • Can be set up on an “as earned” basis.

Without A Pay Direct Card:

  • For all practitioners the employee submits the receipt along with a claim form. DHC issues a cheque to the employee to reimburse him or her for the claims submitted.

For Trust Fund Deposits

  • For all practitioners the employee submits the receipt along with a claim form. DHC issues a cheque to the employee to reimburse him or her for the claims submitted.

For Per Claim Funding

  • The employee submits a claim which must include the original receipt.
  • DHC issues a cheque to the employee to reimburse him or her for the claims submitted.